After a business has been broken into, there are lots of processes to follow and important things to deal with, which can be very stressful for the people dealing with the aftermath. That is why it is vital to have immediate help at hand that you can trust and rely upon for support.

This was the experience of our customer Inhabet Properties when their premises were infiltrated overnight. Inhabet’s Managing Director Alex Jowett (pictured on the left of the photo) said: “I am compelled to share our profound gratitude and appreciation for 4 Site Security's exceptional response and service. Their team's ability to swiftly and efficiently address the situation has truly set a new standard for what we consider excellent security service.”

As soon as the client notified 4 Site Security of the incident, our systems team attended urgently, making the necessary changes to the alarm system, while liaising with our services team for an officer to attend to provide additional site security. “The professionalism and dedication displayed by every member of the 4 Site Security team was truly commendable. They went above and beyond, working tirelessly into the late hours to ensure that everything was in place. Their proactive approach and willingness to assist in every possible way were reassuring during a time of need,” explained Alex.

Immediately after a security breach is an optimum time to review safety measures and 4 Site Security were proactive in working with the client on a way forward for their security strategy. Alex added: “This level of attention and urgency in ensuring our immediate and long-term security, by also setting up a monitored alarm service to prevent future incidents, was exemplary.

What stood out most was their commitment to ensuring that we had all the necessary equipment installed on the very same day.

Alex concluded: “It's clear that 4 Site Security is not just a service provider but a dedicated partner in ensuring the safety and security of their clients. Their commitment to excellence and customer satisfaction is evident in every action they take.”

4 Site Security sees trust as one of the most crucial elements of individual and business success and we celebrate every one of our systems and services colleagues who turned this negative experience into a positive one for our client.